NC Tow Pros Of Cary

About Us

Who is to say that a towing company cannot offer superior products and services? For too many years, within the travel industry, the bar has been lowered. NC Tow Pros Of Cary has taken it upon ourselves to raise the bar and go back to the fundamentals of providing good services of value and with integrity. All the other towing companies will have to follow suit! From our immaculate and convenient waiting area to the friendly disposition and cleanliness of our skilled tow operators we are surpassed by none. You will never climb into one of our trucks and see the seats littered with all manner of chips, empty drink containers and grease. We invested a great deal of our resources into acquiring the most technologically advanced tow trucks on the market, and we work to take care of our trucks and equipment for you, our customers.

• Our commitments to drivers in Cary and our visitors to the area:
• We strive to always Operate our towing business in accord with the highest standards of ethical conduct. We love our Cary residents!
• Treat each caller in Cary who asks for our towing or roadside services and team member in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination, treat one another in the way we would want to be treated.
• Meet the tow needs of our customers in a knowledgeable and professional manner and answer all of your questions.
• Advertise our products in a positive, factual, and informative manner, and uphold our promotional discounts as they apply for tire changes, jump starts, tows or fuel delivery.
• Detail charges to assist our customers in understanding the work we provide and provide written estimates of any service work the customer may request performed, upon request, or as required by law.
• If we cannot service your vehicle, we will service you by referring you to someone who can help.
• Delivery your vehicle to any mechanic you direct us to
• Resolve customer concerns promptly and courteously.
• Put our promises in writing and stand behind them.

Our Services

If you are located in one of the beautiful communities around Cary, North Carolina, there is no reason why you should not give us a call. Some people will choose wait inside their cars overnight until the sun rises to seek help, not realizing we are open and able to help all day and night. Not only are our prices extremely affordable but we offer 24 hour tow and roadside assistance. Stay safe and responsible with NC Tow Pros Of Cary. Your car won’t start so you need a jumpstart in a busy parking lot? Did you run over a nail and get a flat tire on your way to work? Did you mistakenly run out of fuel as you’re returning from a weekend getaway? No matter the reason, or the season, NC Tow Pros Of Cary has your back, your front and your sides too! We are here for you, just give us a ring!

• Safety Tips For Changing A Flat Tire
• #1 call the professional here at NC Tow Pros Of Cary. But, if your willing to do it yourself, please use all safety guidelines, and here are a few you may have not considered:
•  Get As Far Away The Road way As You Can
• Whether you’re on two-lane blacktop or a huge superhighway, you need to get your car as far out of the way as possible. If you can put the flat tire on the side of the car facing away from traffic then you’re already much safer than you were where you started.
• Clearly Mark to Other Drivers That You Are Experiencing An Emergency
• Turning on your hazard lights will let other drivers know there’s something wrong, but that’s just a start. Portable road cones or signs to help direct traffic into the lane away from your car are needed and road flares help. This lets other drivers know to give you room to change your tire as safely as possible.
• Make Sure You Have Solid, Flat Ground For Your Jack
• Before you can change your flat, you need to jack the car up. The jack needs to be set against the frame of the vehicle to bear the weight, and it also needs to be set on flat ground that’s sturdy. If you jack your car up at an angle, the jack will likely slip and could cause severe injury! Or costly mistakes can cause your car could roll backward, or down an incline. These risks are bad enough even in normal circumstance, but on a busy road they can get even worse, they can be deadly.
• Be Aware of Your Surroundings
• It might seem like common sense, but if you’re changing a flat tire on a busy road you need to be aware of the traffic around you. No matter how many careful you are or what signs you put out, there is always a danger as long as there is any movement around you and your vehicle. If you have someone with you it’s a good idea to have that person act as a lookout.

​24 Hour Towing Service

If you seek 24 hour towing in Cary, NC you’ve come to the right place. It is unfortunate, but laziness describes some of our competitors. Cary Tow operators have received countless calls from people stranded just outside the city limits. Their stories are all the same. They speak of contacting other companies before giving us a call, only to be met with an answering service that never returned their calls. You will always speak to a live agent when you call NC Tow Pros Of Cary.

​Medium Duty Towing

We tow diesel pickup trucks, small buses, campers and other medium duty trucks with ease. There is no vehicle that we are incapable of towing. We have a medium duty tow truck within our fleet to handle anything beyond a medium sized vehicle. If you feel a bit guilty contacting us to tow smaller vehicles like scooters, motorcycles and jet skis, don’t because that is what we are here for. If you have any questions about the vehicles we tow, give us a call today.

​“It was Mother’s Day and I was on my way to pick mom up and take her to church. . . . t’s our annual tradition. My car ran out of gas so I contacted NC Tow Pros Of Cary right away. I didn’t want my mother to be late for service. They arrived within fifteen minutes and mom didn’t suspect a thing.” - Doris Wilkins

​Flatbed Towing

Simply put, flatbed towing is the wave of the future. Until tow trucks become equipped with hoverboards, there is no better way to transport an immobile vehicle. You don’t need to own a luxury car to be deserving of flatbed towing. This service is for every customer in need. Flatbed towing eliminates swaying into oncoming traffic and pedestrians. It minimizes the centrifugal forces that can send small pebbles crashing into your precious paint and windows.

​Jumpstart Service

There are a variety of reasons as to why your battery may have failed. The tow operator will inquire how you believe it may have occurred in an effort to tailor her jumpstart approach. Our primary concern is moving you out of harm’s way if necessary and recharging your battery. Once charged, we will recommend that you continue to drive for at least thirty minutes to an hour to maintain a full charge.

​“My boat had been sitting in my driveway all fall and winter. When I was ready to take it out for a fishing trip, it would not turn over. Turns out, it was just the battery. NC Tow Pros Of Cary gave me a jump and I was good to go!” Byron Pearce

​Winch Out Service

It doesn’t matter if you are stuck in mud, snow, water, or quicksand, NC Tow Pros Of Cary can winch out your vehicle from any physical condition. Our services come in handy during floods and unpredictable conditions caused by human or an act of God. Don’t dig yourself deeper, contact Cary Towing Service right away. Our winch out services are available 24 hours a day, 365 days a year. If the vehicle’s condition is beyond the scope of our services, we can tow it to a destination of your choosing.

​24 Hour Towing

Walnut street is the busiest street in Cary. A tow operator is generally parked there during evening and morning rush hour traffic, in preparation of the inevitable. This means that we are typically only minutes away from your location. Send a pindrop if you are unable to provide a landmark. Give us the name of the building you’re parked in front of. No matter what, we will do our best to arrive within 15-45 minutes.

​“I waited a long time to buy my new Jag. I saved for ten years before I felt that I could justify the purchase. I hadn’t had the car for a month before it broke down on me. I was concerned that NC Tow Pros Of Cary would use an old tow truck and have my baby dragging through the streets. They used a flatbed truck to transport it to the dealership and they were fast.” - Doug Haskins

NC Tow Pros Of Cary is a full service towing company located in Cary, North Carolina. We do not just tow vehicles, we give you the comfort and opportunity to regain control over your day. When disaster strikes, for anyone, this is stressful and we can feel a lack of control over the situation. We try to ease your stress with our skills and know-how of the roads around Cary. Our tow operators are swift and courteous. They will strive to get you up and running in no time. If the matter is beyond the scope of what we can offer, we will transport you and your vehicle to the location of your choice. If you are not from our area, we can usually recommend a nearby company who specializes in whatever situation you may be facing with your vehicle. 

Twenty-four hour emergency roadside assistance is available, even on weekends and holidays. If you have a tire blow out, run out of fuel or need a jumpstart, we can help. With ten light to heavy duty trucks in our Cary based fleet, we are bound to have a tow truck near you that can get you within a reasonable amount of time. Don’t waste a lot of time retracing your steps or berating yourself for making a mistake. Sometimes roadside issues are just unavoidable! Life happens and when it does, contact Cary Towing Service for towing or roadside help. 

People rarely prepare for the unexpected - fortunately NC Tow Pros Of Cary tries to stay on our toes, (or, pun: tows). We are considered the premiere tow truck service in Cary, NC. Our five star ratings online speak to our amazingly helpful customer service, precise dispatch line operators, reasonable arrival times, exceptional equipment and depth of experience of our drivers. Each of our ten tow operators has a minimum of five years experience in the field, and ongoing safety training. Skilled, hands-on experience means that less labor is required. Less labor means lower labor costs – which means we can adequately care for our customers for a more family friendly budget. This is how we are able to keep our service prices at a minimum because we only vet the best. 

NC Tow Pros Of Cary specializes in safe and quick towing of everything from family vehicles to larger cargo. Our primary concern is always your safety and your property being in the same condition delivered as when we pick it up. When you give us a ring, the dispatcher will immediately inquire about your specific location as we will want to know if you are in a safe environment free of any present danger, if the area well lit and if there are any open businesses that may allow you to wait inside until our arrival. We are known in Wake County for our prompt arrival times. Our tow operators would never leave you stranded a minute longer than need be. It is a horrible business practice to quote one price over the phone to secure business and then boost the price upon arrival. We operate using ethical business practices and only quote realistic and fair pricing based on the information you provide when you call us.

Light, Medium and Heavy Duty Towing
Our experienced and skilled tow operators are equipped to tow everything from a small scooter to large boats. The response is always efficient and is based on what the client’s needs are. Provide all the details over the phone and a tow operator will arrive with the appropriate equipment to handle your situation. We would not use a heavy duty flatbed truck to tow a motorcycle, unless that is what you specifically ask for. We are fortunate to have ten trucks within our fleet: three are for light duty, six are for medium duty and one is designated for heavy duty tows. Each tow truck is outfitted with the best in class of safety equipment and damage free transport devices. The size of our fleet makes it possible to be in multiple locations simultaneously.

​Flatbed Towing

Instead of connecting your vehicle to the tow truck and pulling it down major roads and highways, flatbed tow trucks have the capacity to lift your vehicle onto a steel bed for safe and worry free transport. Basic towing has the propensity to allow the towed vehicle to sway in the wind and the lane to become compromised. This is hazardous for both the towed vehicle, and oncoming traffic as well as the cars around it on the roadway. Due to the sheer velocity of the tow truck, small pebbles and debris have a tendency to get swept under the truck and carried up and over the towed vehicle. Sometimes rocks and other debris can damage your paint surface or windows causing marring, scratches, dings and cracks. Flatbed towing eliminates these problems and is simply safer way to tow.

Medium duty towing means that we proper trucks and equipment with the capacity to tow diesel pickup trucks, small buses, campers and other medium duty trucks similar in size and weight. If you are stranded on the highway in a medium sized vehicle you can trust that we have a flatbed truck that can adequately handle your towing needs. The family reunion is in Atlanta this year. You had the camper inspected by your favorite mechanic, all of the fluids have been topped off and the family has been all rounded up. As you back the camper down the driveway it cuts off for no apparent reason. You may think that your trip is ruined, but when you have NC Tow Pros Of Cary in your back pocket, it’s only a matter of time before you’re on the way to the nearest shop of your choice and they can up and running again.

Types of Vehicles Towed

Buses, bobtails, garbage trucks, big rigs, motor homes and semi tractor-trailers all require heavy duty towing. Scooters, motorcycles and jet skis are towed with light duty tow trucks. Anything that does not fall in the realm of light or heavy duty is fit for medium duty towing, which s most vehicles. NC Tow Pros Of Cary has ten tow trucks within its fleet. We have three light duty trucks, six medium duty tow trucks and one heavy duty truck to handle all of your towing and winching needs. Wench outs are one of our specialties. Contact us with the make and model of your vehicle and our knowledgeable dispatchers will be able to ask the right questions to determine the appropriate sized tow truck for your needs.

Commercial Service Contracts

If you own a fleet of commercial vehicles, it would be our pleasure to take care of all your roadside assistance and towing needs. We are located in Cary, North Carolina and have ten light to heavy duty trucks equipped to tow limousines, Hummers, party buses and sedans, in addition to heavy duty vehicles. Your mechanics do their due diligence to maintain your vehicles yet even when we are most prepared, something could go wrong or disaster strikes. When stuff happens, NC Tow Pros Of Cary can be there in a jiffy. We make it easy for you to pay monthly with a commercial service contract with terrific rates, or one time towing deals customized to fit your needs and your company budget. We can help out here and there as need, or for more frequent services, our billing department will charge you monthly based only the services provided and agreed upon.

If the vehicle’s axle is broken or you have extensive tire damage, a flatbed truck is the only way it can be towed. Typically we recommend our callers with luxury vehicles use flatbed towing because the damage to paint, bumpers and windows are minimized. Flatbed towing is the safest way to tow overall and protect your assets. Traditional towing requires that we chain your vehicle to the truck and pull it down busy highways and through congested intersections. Meanwhile, the vehicle has the possibility of swaying in the wind and collides with pedestrians and oncoming vehicles. Our light to heavy flatbed tow trucks will lift and transport your vehicle without the wheels even touching the ground.

Benefits of Flatbed Towing
There is very little possibility of damage to your vehicle’s tires or bumpers with flatbed towing. Traditional towing requires that the tow operator hitch the vehicle to the truck while the back half is supported by the rear wheels and pulled through the streets. When the truck hits a bump in the road or pothole, the towed vehicle may collide with the truck.  Flatbed towing minimizes the potential for damage to the transmission, ignition and engine. Your vehicle is strapped to an iron bed and transported to your preferred location. This technique reduces the damage that can occur during traditional towing. It should be noted with traditional pulls or tows, small pebbles and other flying debris can travel under the truck, up and around your vehicle, potentially impacting your paint surface and windows. This is why we highly recommend flatbed tows. 

Weather Conditions
Due to the fact that we offer winch out services, generally there is no weather condition that will prevent us from assisting you. Our trucks are impervious to rain, sleet, snow, hail and ice. The position and location of your vehicle is a more important factor. If your vehicle has careened into a ditch or is stuck in the middle of I-40 during rush hour traffic, this is when we have to become extremely strategic in our rescue efforts. Our heavy duty winch can pull a camper out of a deep ditch. Your back yard may have flooded from heavy rains, preventing you for moving your car onto the pavement, not to worry, because the winching mechanism operates safely in the rain.

Luxury Vehicles
The enhanced safety of flatbed towing makes transporting luxury vehicles more hazard free. You don’t have to worry about small pebbles and other debris impacting your windows and paint. Today’s ceramic coatings can only protect your paint so much. When your car is strapped to a flat steel bed, you don’t have to concern yourself with the wind and how it can shift towed vehicles into oncoming traffic and pedestrians like during traditional tow efforts. Although there are added benefits when using flatbed towing, the pricing is not identical to traditional towing. Upon conducting a cursory evaluation, you will discover that our flatbed towing services are priced below market value. 

Types of Vehicles Towed
NC Tow Pros Of Cary is equipped to tow any type of vehicle. Within our fleet we have light, medium and heavy duty trucks. This means we can tow anything from a tiny Vespa to a huge tour bus. There is no limit to our towing capacity, and we are and outstanding local provider. Although we are independently owned and operated, we decided very early that to be the best, we had to reinvest back into our business. Our goal is to operate efficiently and swiftly. And always take good care of people! We can only do that if we have the appropriate equipment and manpower to get the job done, and get it completed right. If you have an uncommon vehicle that needs towing or winching, contact us for a phone assessment, 24-hours a day. 

​Move Over Law

North Carolina's Move Over law protects State Troopers and other law enforcement officers and emergency and utility workers stopped along side our highways.

The Highway Patrol has taken steps to ensure more safety for citizens and troopers. In January, 2002, the state's Move Over law took effect requiring motorists, if they can safely do so, to move one lane away from any law enforcement or other emergency vehicle that is on the side of the highway. This law includes utility vehicles that are on the side of the road restoring electrical service during an unplanned event such as a hurricane or ice storm. The utility vehicles are required to have a flashing amber-colored light. The law requires motorists slow down and approach cautiously when any emergency vehicle is stopped on the shoulder of the roadway with its lights flashing. Motorists are required to move over to another lane away from the emergency vehicle on a multi-lane highway or slow down on a two lane highway and can do so safely. Motorists must slow down while maintaining a safe speed. G.S. 984-205-8885 (f).

A violation of the move over law will result in a mandatory fine of $984-205-8885 plus court costs.

(North Carolina Department of Public Safety)

Contact Us For Assistance

We are working to constantly improve in our services to our local commuters as well as those visiting our area,  because companies who truthfully care can always get better. Our staff is constantly on the hunt for a better product, better technology, more efficient and safer methods and tools to benefit our customers. In essence we are perfectionists on a mission. We are exactly the type of skilled professionals that you want to help you in an emergency situation and to ensure safety and to protect your vehicle at all costs.

Some police departments own tow trucks, but in the US it is common to contract police tows to private companies. Businesses who operate a large fleet of vehicles, such as school bus companies or package delivery services, often own one or several tow trucks for the purposes of towing their own vehicles, we can generally back up those companies in their time of need. Government departments with large fleets (such as the police departments, fire departments, transportation authorities and departments of public works of major cities) may similarly own tow truck(s). Police department tow trucks may also be used to impound other vehicles. Heavy tow trucks are often called to clear semi truck accidents and straighten out jackknifed trucks. In rural or unorganized areas, companies which operate tow trucks can sometimes also offer additional services appropriate to highway clearance where government-provided ones are unavailable, such as fire suppression. We assist as needed in these types of situations. If your vehicle has been impounded we suggest calling the owner of the property it was towed from to ask where it was towed to.